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Computer Services we Provide

TC-TEKS Computers provides both in-store and on-site services.

Click any service below to find out more.

PC Tune-Up: Performed in your home or office!

Much like an automobile, your computer will become slower and start to have problems if it is not 'tuned' regularly. Old temporary files and applications clutter up the hard drive, files get fragmented, and some applications can even spy on your surfing habits, and get in the way of your Internet access. A TC-TEKS Computers PC Tune Up will enhance your computer's performance, and make sure you're fully protected from security threats and viruses. While we're at it, we'll provide recommendations for how to make the most of the hardware and software investments you've made.

The service includes:

  • Running Diagnostics to check your system for hardware problems
  • Update virus software and check for viruses
  • Check that your PC is secure from unauthorized access
  • Delete temporary and trash files
  • Stop unnecessary programs from running at startup
  • Uninstall unnecessary programs and components
  • Check for and correct disk and directory errors
  • Ensure you have enough disk space for your future usage
  • De-fragment your hard drive for better performance
  • Verify that your display settings are set correctly
  • Overall System evaluation

Let us professionally tune-up your system for peak performance and security!

Note: The PC Tune-Up is service only and does not include any hardware or software

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PC Selection, Installation and Setup


So many choices, so little time. TC-TEKS Computers can help you determine the best type of PC to fit your needs and budget. TC-TEKS Computers can even procure or build the system for you. When the system is ready, TC-TEKS Computers can install and configure the PC, and connect it to your network and/or Internet access.

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PC Troubleshooting


PCs are complex and when things go wrong they can become beasts. TC-TEKS Computers experienced technicians are adept at quickly figuring out PC problems, and in many cases fixing them right on the spot. In cases where hardware has broken down, TC-TEKS Computers can determine your best options for getting the system back up and running, and provide replacement parts. In the process of troubleshooting, we can help you decide if now is the best time to upgrade, to improve performance, storage capacity or functionality.

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Hardware Installations/Upgrades


Hardware installations can be intimidating even for people who are computer-savvy. Whether you're adding a scanner, a bigger disk drive, more RAM, or any number of other hardware upgrades (or replacements), TC-TEKS Computers can help in a number of ways. We can provide the best recommendations for achieving your goals and the best brands. TC-TEKS Computers can also provide parts directly, and install them for you, while guaranteeing that things will work when it's all put back together. With TC-TEKS Computers, you'll always get "plug and play" rather than "plug and pray"!

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Software Installations/Upgrades


Unfortunately, just like with hardware, software installation can be perilous and is often tedious, such as when upgrading your computer operating system. TC-TEKS Computers will make any software installation or upgrade painless for you by making sure things are set up right. Our technicians know where all the updated drivers are, and they know the things that software manufacturers don't tell you in the manuals, such as how different software packages and options effect each other, degrade performance, etc.

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Virus Detection and Removal


What do all these hackers do for a living? Contrary to popular suspicions, they don't work for the companies that provide anti-virus software. In fact, TC-TEKS Computers is very happy to provide our customers with Norton virus detection and removal software from Symantec, and help make sure your system is secure from these common threats. In the event that a virus is successful in scrambling your system, TC-TEKS Computers is there to help you recover, and prevent future attacks.

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Data Backups


Are your digital photos sitting on a single hard drive with no backup? Your financial records? Even at home, there is critical data you wouldn't want to lose when a hard drive fails or a virus (or wayward child) deletes your files. TC-TEKS Computers can help you figure out a convenient and effective way to protect your data by making redundant copies of it either on other computers or on offline media such as CD-ROM, DVD-ROM, or tape. In many cases automated processes can be created that require very little attention or maintenance.

TC-TEKS Computers Data Backups services:

  • Data Backup Solutions

    In today's world, it takes more than an occasional file copy to floppy disk to handle your backup needs. Floppy disks just don't cut it for backing up your data. TC-TEKS Computers can assess your backup needs based on the types of files you create, and put together a solution that fits.

  • Multi-PC Data Backups

    You can introduce a lot of additional data protection simply by copying data between multiple computers on the same network. This process can be automated, so that computers "synchronize" with each other periodically. TC-TEKS Computers can set this up for you as part of a comprehensive scheme for protecting your systems against loss of valuable/irreplaceable data such as financial records, family digital photos, etc.

  • Data Transfer

    Sometimes you need to move data from one computer to another. In the case of moving all your email data, web favorites, application data, etc. it may not be clear (or easy) to recreate the same data on the destination computer. TC-TEKS Computers can do this for you.

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Data Recovery


If the unthinkable occurs, there may be a way out. In the case of hard drive failure, for example, it is often possible to recover lost data using highly technical tools. TC-TEKS Computers can quickly help you determine what your options are, and in many cases recover at least some of your data. Of course, if you contact us now, we can help you to set up a robust data backup scheme, and you most likely won't ever need this service!

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Custom/High-performance PCs


TC-TEKS Computers is adept at building PCs that have specific performance objectives. Whether you need a killer game PC or a Home Theater PC (HTPC) that can provide better video output than most DVD players, TC-TEKS Computers can help you, either directly or by providing referrals to one of our custom PC providers.

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Applications


The ability to run useful (and fun) "apps" is a major reason you have a computer. There are many thousands of applications that run on PCs, and it can be challenging to find the right application for what you're trying to do with so many to choose from. TC-TEKS Computers can often provide help in finding the right application for you, either from our direct experience with many applications, or we can help you research and evaluate a specialized application based on criteria that you provide. Of course, once you've made a selection we can install the program and make sure it's working properly.

Application Services:

  • Microsoft Office
  • Financial management software
  • Contact managers
  • Web site creation/management
  • Digital photo apps
  • Digital music apps
  • Desktop publishing
  • Communications software

If the Application you need isn't listed, please contact us and ask.

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Internet


The Internet provides a powerful (and dizzying) array of opportunities. What level of access do you need, and what is the most effective and economical way to set up your office? TC-TEKS Computers can help you make sure you get the value you're looking for from your Internet services, and that they are properly integrated into your network.

  • Internet and Email Access - Selection, Installation, and Setup

    There are more options for and details involved in setting up your Internet accounts than you may want to deal with. But if you don't look at the fine print, you will probably end up paying way more than you should for less service. Answer? Let TC-TEKS Computers help you find the service vendor and options that suit you and your family. If you like, TC-TEKS Computers will handle the whole process, including installation and setup. Big Businesses have IT managers who set up their email and Internet services - why shouldn't you?

  • Internet Connection Sharing

    If you have multiple PCs, you can network them together to provide everyone with fast Internet service from a single connection. Not only does this save a lot of money over setting all your employees up separately, but the convenience and flexibility is terrific! TC-TEKS Computers can set you up painlessly to enjoy "always on" web and email access - you'll never go back once you experience it.

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Web Site Hosting and WebSite Design


Many families would like to have their own web site, for more reasons than we could recount here. TC-TEKS Computers offers a variety of web hosting options. We work with a variety of Internet service providers (ISPs) and will recommend the best fit for your needs. We can build your website to be a complex photo and file sharing site or a Family News-Letter. If you just want a simple presence or have a significant project, contact TC-TEKS Computers to find out how we can help you turn your vision into reality.

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Web Services and Applications


From digital photo posting to web communities to online auctions, the web offers an amazing set of highly useful services. TC-TEKS Computers can turn you on to some of the best opportunities for using web services to your advantage - and many of them are free. We will also steer you clear of the worthless ones.

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Home Networks


The phenomenal increase in home networks can be attributed to:

  1. Lower costs of network hardware and software
  2. Improvement in network performance and reliability
  3. The compelling benefits networks provide

If you have more than one PC and more than one user in an home, odds are you would benefit quite a bit from installing a network. And these days, installing a network is easier and more cost-effective than ever with the wide availability of wireless networking.

TC-TEKS Computers networking services:

  • Network Selection, Installation and Setup

    Now you can have the same types of advantages that only businesses have had until recently- sharing of Internet connections, files, printers, and other resources. TC-TEKS Computers experienced technicians can help you navigate through the many choices involved, help you obtain and install the pieces, and configure it all so it works the way you need it to. Current PCs, printers, and other peripherals can usually be integrated, allowing you to leverage your previous hardware investments in new ways.

  • Network Troubleshooting

    As wonderful as they are, networks can be as confounding as PCs when things go wrong. Fortunately, TC-TEKS Computers technicians are network experts who can help you keep your network resources up and running and properly "talking to each other." Troubleshooting is one of the most important things we do to help our customers.

  • File, Printer, and Fax Sharing

    Files, printers, and fax machines should be shared, not duplicated. Networks tie all of these resources together, for convenience, value, and flexibility. TC-TEKS Computers can help you get more bang for your buck by making any sharable resource available to any trusted computer (and user) to take advantage of shared data and devices.

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Privacy/Security


Are you aware of all the different ways that private and potentially sensitive data (such as email, credit card numbers, family data, etc.) can be seen by other people you don't know or trust? TC-TEKS Computers can do a security assessment of your current network, PC applications, settings, and habits, and recommend ways to keep private data private, while still getting the benefits of networking and Internet access. As part of our standard services, we can set up a firewall to protect your network against outside intruders.

TC-TEKS Computers Privacy/Security services:

  • Privacy/Security assessment
  • Firewall installation and configuration
  • Operating system and application configuration/settings
  • Establishing "best practices" for avoiding exposure of private data
  • Remote security testing of your network's integrity

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Home Theatre Installation


Every few years it seems we all need to upgrade from our older "comfortable," entertainment components in order to make some major electronics company rich. However there are few things as fun as watching a movie on your new big screen TV or discovering the "Special Features," section on the DVD of your favorite movie. However with each new upgrade comes more wires, Thick owner's manuals, and frustrating mis-connections. If you have an eight-year-old in your family, you're set. (Kids always get this stuff just enough to make the rest of us feel like the dumbest kid in class.) If you don't you may be stuck going to the neighbor's house to watch movies. TC-TEKS Computers has a full staff of eight-year-olds ready to set up your new system, but you have to wait until after nap-time.**

This service includes:

  • Connecting newly purchased audio and/or video components in one room.
  • The integration of newly purchased audio and/or video component(s) into a preexisting, functioning system, located in the same room.
  • Installation of:
    • TV
    • VCR
    • DVD
    • DVR
    • Internet TV
    • Video Game Console
    • Audio Receiver
    • Amplifier
    • CD Player
    • CD Recorder
    • Audio Tape Deck
    • Mini-Disk Player
    • Home Theatre Speaker System

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Home Entertainment Component Selection, Installation and Setup


So many choices, so little time. TC-TEKS Computers can help you determine the best type of Home Entertainment Components to fit your needs and budget, and provide the best sources for acquiring it. TC-TEKS Computers can even buy the components for you. Once you have your components TC-TEKS Computers can install and configure your new toys.

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Home Network/ Home Entertainment Integration


One of the hottest new technologies is networking your computer with your home entertainment system. Think of all the entertainment potential locked in that little box of computing terror. You have your family photos, Mp3's, home videos, etc. Imagine how cool it would be to be able to show your home movies from your computer on your TV, or listen to your MP3 collection on your home stereo. It will make it a lot easier to torture your neighbor's with your photos of your vacation to Mexico, when you can display them all on your TV. TC-TEKS Computers can make the connection between all of your systems and make you look like the genius.

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